Le Petit Lunetier uses "cookies" to offer the most personalized customer experience. We act in accordance with European law regarding data collection and processing. Each person with an account can modify the collected data at any time by logging into their account on lepetitlunetier.com (if applicable).
The data collected is solely for the purpose of delivering orders as quickly and under the best possible conditions. Le Petit Lunetier undertakes not to use customer data for commercial purposes or transmit it to third parties, in any form (exchange/resale to third parties) except for the proper delivery of an order.
By being on our site, you accept the use of cookies.
We use the following cookies:
- Google Analytics. This allows us to know and understand the traffic on lepetitlunetier.com
- Facebook: to offer you targeted ads, or to stop showing them if they bother you.
- Retargeting: Identify a user who has already visited our site.
- _session_id, unique session identifier, allows Shopify to store information about your session (referrer, landing page, etc.).
- _shopify_visit, no data retained, persists for 30 minutes from the last visit. Used by the internal statistics tracking system of our website provider to record the number of visits.
- _shopify_uniq, no data retained, expires at midnight (according to the visitor's location) the next day. Calculates the number of unique customer visits to a store.
- cart, unique identifier, persists for 2 weeks, stores information about your shopping cart.
- _secure_session_id, unique session identifier
- storefront_digest, unique identifier, undefined if the store has a password, it is used to determine if the current visitor has access.
You can block these cookies from your internet browser. This ensures that we cannot collect any browsing data via cookies.
PERSONAL DATA
The Company attaches great importance to respecting privacy and takes all necessary measures to ensure the confidentiality and security of Customer's personal data.
As part of the provision of the product(s), the Company collects personal data from Customers, including the following data:
- Email address
- First Name
- Last Name
- Postal address and delivery address
- Country
- Phone
The Company collects and processes Customer's personal data for the following purposes:
- Provision of the Product(s) on the Site;
- Order management;
- Management of returns, exercise of the right of withdrawal, payment, invoicing…;
- Information about the Company, products, and the Company's activities;
- Responding to any Customer questions/complaints;
- Statistical analysis;
- Management of requests for access, rectification, and objection rights;
- Management of unpaid invoices and litigation.
Data relating to the management of Customer's personal data is retained for the strictly necessary period as defined by the modified French Data Protection Act (Loi Informatique et Libertés), i.e., three years after collection or the last contact with the Customer.
CNIL declaration number: 2163891
Customer's personal data is processed by the Company's sales department as well as by the Company's partner companies and subcontractors.
The Company may also communicate personal data to cooperate with administrative and judicial authorities.
The Company ensures the adequate and appropriate security of Customer's personal data and has taken useful precautions to preserve the security and confidentiality of the data, and in particular to prevent it from being distorted, damaged, or communicated to unauthorized persons.
Customer obligations:
- Customers acknowledge that the personal data disclosed by them is valid, up-to-date, and adequate;
- Customers undertake not to infringe on the privacy, image, and personal data protection of any third party and thus not to communicate third-party data to the Company without their consent.
Under Decree No. 2011-219 of February 25, 2011, relating to the retention and communication of data enabling the identification of any person who contributed to the creation of online content, the Customer is informed that the Site's host is obliged to retain for a period of one year from the day of content creation, for each operation contributing to the creation of content:
- The connection identifier at the origin of the communication;
- The identifier assigned by the information system to the content, object of the operation;
- The types of protocols used for connection to the service and for content transfer;
- The nature of the operation;
- The date and time of the operation;
- The identifier used by the author of the operation when provided.
In case of contract termination or account closure, the host must also retain for one year from the day of contract termination or account closure the information provided during the subscription of a contract (Order) by the Customer or during account creation, namely:
- At the time of account creation: the identifier of this connection;
- First and last name or company name;
- Associated postal addresses;
- Pseudonyms used;
- Associated email or account addresses;
- Phone numbers;
- The password as well as the data allowing it to be verified or modified, in its latest updated version.
Each computer connected to the Internet network has an IP address. As soon as a Customer browses the Site, the Company collects the Customer's IP address to analyze traffic on the Site and control Customer activity on the Site to ensure that they do not perform acts likely to infringe the General Terms and Conditions of Sale on the Site.
Finally, in accordance with the Data Protection Act of January 6, 1978, Customers have a right of access, rectification, deletion, and a right to object for legitimate reasons to the processing of their data collected and processed by the Company, by contacting the Company directly at the following email address: contact@lepetitlunetier.com
In accordance with Article 40-1 of the amended French Data Protection Act, the Company will comply with the directives given by any Customer regarding the retention, erasure, and communication of their personal data after their death. In the absence of such directives, the Company will grant the requests of heirs as restrictively set out in Article 40-1, III of the Data Protection Act.
When Customers use the Site, the Company may use cookies.
In accordance with CNIL deliberation n° 2013-378 of December 5, 2013, the Company also informs Customers that cookies record certain information stored in the memory of their computer hardware/equipment. This information is used to improve the use and operation of the Site. An alert message asks each person visiting the Site, beforehand, if they wish to accept cookies. These cookies do not contain confidential information concerning Customers.
The Customer visiting the Site's homepage will be informed:
- of the precise purposes of the cookies used;
- of the possibility of opposing these cookies and changing the settings by clicking on a link in the banner;
- and of the fact that continuing their browsing constitutes agreement to the placing of cookies on their terminal.
To guarantee the free, informed, and unambiguous consent of the Customer, the banner will not disappear until they have continued their browsing.
The deposit and reading of cookies will not be carried out if the Customer goes to their browser and sets the blocking of cookies. Otherwise, the cookies listed above will be stored.
COLLECTION OF PHONE NUMBER FOR PROMOTIONAL PURPOSES
We may collect your phone number and send occasional SMS or WhatsApp messages directly.
Our data management policy is available here:
https://le-petit-lunetier-1.myklpages.com/p/mobile-terms-of-service