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Right of withdrawal

INFORMATION ABOUT THE RIGHT OF WITHDRAWAL

Right of withdrawal

You are entitled to withdraw from this contract within 14 days, without giving any reasons.

The withdrawal period is 14 days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods.

 

In order to exercise your right of withdrawal, you must inform us

 

Le Petit Lunetier

Customer services

155 rue de Charonne

75011 Paris

France

 

contact@lepetitlunetier.com

 

in a clear explanation (e.g. a letter sent by post or email) of your decision to withdraw from this contract. To do this you may use the attached model withdrawal form, but it is not obligatory.

 

 

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

In the case of a contract relating to multiple goods ordered by the consumer in one order and delivered separately, the withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good.

3.2 CONSEQUENCES OF WITHDRAWAL

If you withdraw from this contract, then we shall refund you for any payments received from you, including delivery costs (with the exception of supplementary costs resulting from the fact that you chose a different type of delivery than the least expensive standard delivery option offered by us), without delay and no later than 14 days from the day we receive notification from you of your withdrawal from this contract. For this refund, we will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; under no circumstances will you be charged a fee for this refund.

 

We may refuse to refund payments until we have received the goods or until you have furnished proof that you have returned the goods, whichever is earlier.

 

You must return or hand over the goods to us without delay, and in any case no later than 14 days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you send back the goods before the period of 14 days has expired.

 

Please note that you shall bear the direct costs of returning the goods.

 

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

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Modell withdrawal form

 

(If you would like to withdraw from the contract, then please fill in this form and send it back to us.)

 

Le Petit Lunetier

Customer support

155 rue de Charonne

75011 Paris

France

 

contact@lepetitlunetier.com

 

 

I/we (*) hereby withdraw from the contract I/we (*) concluded on the purchase of the following goods (*)/the provision of the following service (*)

 

 

______________________________________________________________________________________________________________

Ordered on (*)/received on (*):

 

 

_________________________________________________________________

Name of consumer(s):

 

 

_________________________________________________________________

Address of consumer(s):

 

 

_________________________________________________________________

____________________________________________

 

 

 

____________________________________________

Signature of the consumer(s)

 

____________________

Date

 

 

 

(*) Delete as appropriate.

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Exclusion of the right of withdrawal and voluntary right to return

Glasses, that have been produced to your specifications or which have been evidently made according to your requirements, are excluded of the right of withdrawal. Hereby unaffected remains our offered voluntary right of return for prescription glasses within 14 days. Please note that a service charge might be due, if you return prescription glasses.

 

(You can find all details and conditions hier.

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